Borsa in Pelle Dipinta a Mano - Ispirata ad Alice nel Paese delle Meraviglie | Il Coniglio Bianco nel Corridoio a Scacchi

Yes, I offer international shipping. Delivery times and costs vary depending on the destination, and you’ll see the shipping options during checkout.

If you cannot complete checkout because your country is not included in the shipping options, please contact me and I will check if shipping to your location is possible.

Yes, everything in my store can be customized! You can choose from the ready-to-ship options available in the shop, or you can order a unique piece with a custom design made just for you. I will work closely with you to create something that perfectly matches your vision.

To order a custom bag, feel free to reach out!
You can contact me via live chat on this page or email me directly at sasha.savona.art@gmail.com with your ideas and preferences. Share your vision—whether it’s a specific color scheme, design, or something completely unique—and I’ll create a one-of-a-kind item just for you.

Please note that custom orders may be priced slightly higher than ready-to-ship items due to the time spent designing and sourcing the perfect materials from my suppliers. That said, there’s no cost to inquire! I typically respond within 1 to 3 business days, and you’re free to decide if you’d like to proceed once you receive my proposal.

If you’re ordering a bag, kindly describe your preferred model or attach a photo to help bring your vision to life. You can use the contact page or email me directly at sasha.savona.art@gmail.com

Yes, I can paint on your own handbag!

If you’d like to customize a bag you already own, feel free to contact me. I’ll provide all the details on how to ship it and discuss your design ideas to create a unique piece just for you.

All the handbags I paint are brand new, made of genuine leather, and crafted in Italy.

Most of them are sourced from my trusted supplier in Florence, a city renowned for its high-quality leather and craftsmanship. Each piece is carefully selected to ensure the perfect base for my artistic creations.

You have 30 days to return an item
If you don’t like the item you bought, you have 30 days from the day you receive it to request a return.

What can you return
You can only return items that are:

New, just like when you received them, with no signs of use.

Not customized: if the item was made specifically for you (not choosen from shop catalog), it cannot be returned.

How to make a return

You need to send an email to sasha.savona.art@gmail.com to request the return.

After requesting the return, I will send you a return shipping label.

Return shipping costs are the responsibility of the customer, unless the item is damaged or incorrect.

Remember, if you send the item back without first requesting a return, I won’t be able to accept it.

If the product is damaged or wrong
If you notice that the item is damaged or not what you ordered when you receive the package, contact me right away so we can fix the issue. In this case, I will cover the return shipping costs.

Items that cannot be returned

Made-to-order items cannot be returned.

Sale items and gift cards cannot be returned.

Returns for EU customers
If you live in the European Union, you have 14 days to change your mind and return the item without needing to explain why. However, the item must be eligible for return.

Refunds
After I receive and inspect your return, I will let you know if the refund is approved. If approved, you’ll be refunded to your original payment method within 10 business days. Sometimes it might take longer for your bank to process the refund.